The walk-in customer service counter at the Southwest Gas office will cease operation on June 6th, at 5 pm. The decision to close this function came down to there being less and less walk-in traffic due to an influx in the use of swgas.com to make payments, check their bills, or to make a change to their service(s). According to the release, the employees will remain employed. The outside payment kiosk is still going to be available as will the Administrative offices. The decision will also not effect the operations facility used for field support and emergency response.
The number to call during business hours for a gas odor or any other natural gas emergency is 1-877-860-6020. The after-hours number 1-800-722-4277.